Find below a selection of the most commonly asked questions about UnfollowSpy's social media management tool.
Yes our tool is free to use there are no charges for basic accounts, and no need to register a debit or credit card to use our service. All you need a is a valid Twitter, Instagram or Soundcloud account. We do offer a premium service for Twitter users but this is optional.
Just visit our homepage and follow the link for the correct social network you wish to sign up with.
Yes you can at anytime see the question at the bottom of this page for instructions.
We always try and get things correct but if you are experiencing any problems. Then please drop us a line via the contact page with as much detail as possible. Please remember to include a valid email address and your social user name. We will then get one of our developers will look into the problem for you.
We are constantly looking for ways to improve our application and always welcome peoples ideas, and promise to add the best ones. Simply send us an message via the contact page and let us know your comments or suggestion.
This can sometimes happen when the page isn't loaded correctly first, try refreshing the page a few times if not then clear temporary Internet files or website data. This can vary depending on device so just use google or alike for instructions if unsure.
Our premium service is only available for Twitter users who wish to get even more out of unfollowspy. Soundcloud is only available in the standard form to all users for free. You can view more details on the premium page
You need to enter the special access key we emailed you to make an account premium, instructions are here. The email is sent to your registered Paypal account email.
Just enter the payment paypal address in this form ,and we will sent it to you again. Ensure you check your junk/spam folders as replys can sometimes be eaten up by these.
Just follow this step by step guide to cancel your premium account.
There is a 140,000 limit in place (75k followers/75k Following). If your account goes over this amount then you wont be able to use our services. To work out if your account is within the limits your friends or followers must not exceed 75,000 each. So if your friends is below 75k and followers is below 75k you are within our limits. Any accounts over these limits we are unable to support sadly and a warning message will be displayed on sign in.
Yes you can however you can only manage one account at a time. So all you have to do is simply logout of each one before logging in with the next one. We offer the option to sign out of Twitter on our logout page.
No we use the Twitter API service which keeps all your account details private from us, all we can do is use what is called an access key to get various pieces of information about your account. For example who you follow, your friends, statuses etc. You can revoke access to this at anytime.
To turn the dm feature on or off please see the following guide http://www.unfollowspy.com/turnoffdm.html
To turn the daily status feature on or off please see the following guide http://www.unfollowspy.com/turnoffstats.html
These tweets can't be changed and use a selection of preset tweets we have made. These vary depending on the totals of your stats.
Please follow this simple guide to remove the application from your Twitter account. http://www.unfollowspy.com/removeaccount.html
Standard free account limits per day
Premium Accounts limits per day
Follow 1000 accounts
Unfollow unlimited accounts
Please note aggressively following people isn't recommended see twitters help article on this below.
From time to time Twitter may limit an accounts ability to follow or unfollow people also see the help article below for more info